Nowadays, consumers and brands alike are online—all day, every day. Because of this, eCommerce has become essential for businesses reaching and connecting with consumers to maintain success.
However, without the ability to capture high-quality data on a preferred channel, like a website or shopping cart, there is no way to stay in touch with your customer and fulfill delivery.
This is why we are very excited to announce our partnership with Adobe’s Magento Commerce.
Experian’s real-time contact data validation software, including email, address, and phone data, has been integrated into Magento Commerce, so you don’t have to worry about shopping cart abandonment, high operational costs, and marketing and shipping accuracy.
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Top features
Real-time contact data validation
The validation capabilities are seamlessly integrated into this customer-facing interface, reducing keystroke by 80 percent, and allowing for a seamless and consistent customer experience.
Trusted data
Rely on certified postal services such as USPS and Royal Mail, as well as real-time information from 1500+ telecommunication providers.
Global data coverage
Validate addresses and phone numbers anywhere in the world, with 245 countries for address and 220 countries for phone.
Geo-influenced search
Deliver a seamless digital experience by intelligently populating a customer’s specific location as they type in their address based on where their location is.
Top benefits
Trustworthy data
With our real-time data verification software, addresses, emails, and phone numbers will be validated as soon as customers and prospects enter their information in both their shopping cart and customer profile. This means your customer contact data is correct, active, and deliverable.
Easy to use
With real-time capabilities, this turnkey integration is easy to implement while creating a seamless customer experience.
Increase marketing accuracy
Capturing accurate data during the checkout process ensures an easy digital experience for your customers and increases confidence that you will reach them in a timely manner, whether it’s through email, phone, or mail.
Cut operational costs
Leveraging verified contact data results in higher ROI because it minimizes the amount of bounced back emails, returned mail, and disconnected phone calls.
Deliver seamless customer experience
Reducing keystrokes contributes to an easier, more seamless, checkout process. Furthermore, with trustworthy contact information, businesses can effectively reach customers through multiple channels.
With an increase in online shopping and delivery, retailers need to ensure they have reliable customer contact data at all times.
Stay in touch with your customers with Experian's data quality services for Adobe's Magento Commerce.
Learn more about our integration