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Financial data quality management

Acquire more customers, improve experience
and reduce risk

Launch free data management

Accurate customer data is critical to financial services integrity

For both strategic and regulatory reasons, financial institutions collect and manage large volumes of customer data. While most contact information is self-reported, inaccuracies are often introduced at the point of capture due to human error. Incorrect, incomplete, or duplicate customer records can undermine the customer experience, create operational inefficiencies, and increase exposure to fraud and regulatory risk.
 
Maintaining high-quality customer data is especially challenging as financial institutions adopt omnichannel engagement models. Customer information now enters systems through online applications, mobile apps, call centers, and branch locations — each representing a potential point of failure without the right controls in place. To ensure customer data remains accurate, consistent, and up to date over time, financial services organizations need reliable data quality solutions that support compliance, reduce risk, and enable trusted customer interactions across every channel.

Improving your data quality will help you:

Improve your customer experience

Our email, address, and phone verification solutions work seamlessly during the data entry process across any channel to resolve any incorrect or incomplete information before the transaction is finalized.

Learn more about our contact data quality solutions

Drive customer analytics

Profile full volumes of data to discover valuable relationships, unusual values, and outliers

Learn more about data profiling on our data quality management platform

Reduce regulatory risk

Data management solutions enable you to profile and standardize your data across disparate systems -- using more than 200 attributes to assess data content, structure and quality to meet compliance.

Learn more about our tools to meet regulatory compliance

Streamline migration projects

De-risk your data migration projects, and ensure that they are completed on time and on budget -- tasks that typically take hours or even days of effort can be executed in just seconds.

Learn more about our tools to support your data migration

Acquire more customers

Enrich your first party prospect, customer, or member data with Experian's 3rd party attributes. By learning more about your customers, you will give them a better experience, and enable finding more customers like them. 

Learn more about our data enrichment tools

Increase operational efficiency

Increase operational efficiency by reducing hard costs and eliminating wasted time spent working with poor or incomplete data. 

Learn more about our tools to increase efficiency

Trusted data quality for prescreen initatives

Experian’s Email Append service matches consumer name and postal address against a database of 1.9 billion unique email addresses. The emails are validated and appended to your prescreen lists so that you, or your ESP (email service provider), can deliver firm offers of credit to prospects, more quickly and cheaply than competitors.

For businesses operating in the financial sector, trusted data quality for prescreen initiatives is a must. Top benefits of email append for prescreen include:

• Presenting offers of credit faster
• Upgrading your customer service with data that facilitates personalization and engagement
• Reducing mailing costs by leveraging email

And much more! Since email is becoming an increasingly popular channel for consumers, it's crucial to leverage email append services for prescreen to ensure the quick and successful delivery of your key messages to recipients.

View the product sheet to learn more

Data quality- Address, email, and phone validation solutions ensure that you have the most accurate and complete contact information for your customers and members. 

Data quality management- Our data quality management platform is a powerful data management tool that helps with data profiling, cleansing, standardization, enrichment, and monitoring. Developed with both business and technical users in mind, this intuitive solution enables your business to leverage its data more quickly and efficiently than ever before.

Data matching- Make smarter decisions and build a single customer view with data matching. By discovering links between your customer records, you can identify and remove duplicates and suppress records that you cannot use. With a single view of your customers, you can better deliver products and services while improving the omnichannel customer experience. 

Data enrichment- Learn more about your customers by appending additional information to their records in real-time. Our enrichment solutions provide a variety of information types to unlock greater customer understanding. With insight into your customers’ demographic, behavioral, household, life event, and geographic information, you can provide a more tailored customer experience.

Metro 2® compliance- DataArc 360™ helps data furnishers adhere to Metro 2® standards before they submit their files to the bureaus. DataArc 360™ is a bureau agnostic tool with more than 133 pre-configured Metro 2® rules to enable resolving data errors before they become disputes. 

 

Contact us to learn more!