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Phone Validation FAQs

Curious about phone verification? Our data quality experts answer all your FAQs below.

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Why is phone verification important?

Phone validation software helps to ensure that only accurate telephone information enters your database, increasing the chances of successfully reaching leads and ultimately allowing organizations to keep open lines of communication with customers and prospects.

What are the benefits of phone verification?

Experian’s phone validation services confirm if a phone number exists and identify if it is a landline or mobile.  A verified contact list will not only increase the success rate of reaching intended prospects but also help inform strategies when determining how to engage with them.  All in all, successful customer engagement will maximize the ROI of your telemarketing and sales initiatives.

How does phone verification work?

Our phone validation tool sources data from over 200 telecommunications and cable providers to provide you with the most accurate and relevant customer contact data. The tool can be tailored in multiple ways depending on the use case: 

  • Real-time: Our REST API integrates phone verification directly into your website or web-based application by linking to our simple and secure online service. Our solution validates 10-digit telephone numbers at the point of capture to ensure you can connect with consumers or prospects.
  • Automated batch hygiene: Experience automated data verification by uploading phone lists to a secure website, SFTP, or cloud storage where phone numbers are automatically validated in batch on the cadence that works for you.

What is Reverse Phone Append (RPA)?

Experian’s Reverse Phone Append solution allows businesses to attach a name and address to a consumer’s profile with just a phone number, making it simpler to connect with this user via multiple channels. How does it work? Simply input a phone number via API or upload a list of phone numbers in batch and our service outputs a matched individual's name and address in real-time. As a bulk solution, we can also append back associated emails.

Can phone verification be integrated into an application?

Yes! Phone numbers have become one of the leading points of contact for modern customers, whether through a phone call or a quick text. Our integration solutions help provide added peace of mind and convenience when collecting, storing, and leveraging key customer data.

How do I search a phone number for free?

Our phone lookup tool allows you to verify phone numbers in real-time as a sample of our service. To learn more about our other data validation tools, sign up for a free trial to access our phone validation, email validation, and address validation solutions.

 

Ready to learn more about phone validation?