Consumers who purchase online and through mobile websites often speed through checkout, leading to incorrect customer data. E-commerce data verification ensures the accurate capture of customer address and email information. When a mistake is made, the software prompts the customer with information about the type of error to ensure a speedy resolution that fits within each retailers existing checkout process.
Real-time customer data verification ensures the timely delivery of product shipments, reduces strain on operations and fulfillment staff, and ensures that accurate customer data is available for decision making.
Implement e-commerce data verification to:
- Reduce undeliverable packages and address correction fees
- Ensure data verification at all points of capture including online and mobile
- Improve customer satisfaction by ensuring timely deliveries
- Enhance customer profiling by collecting standardized data for analysis
Retailers are now able to take customer insight to the next level with real-time contact data enhancement tools. With individualized customer insight delivered immediately as each customer purchases, retailers can personalize remarketing efforts to drive additional sales based on behavioral and attitudinal information.
| Solution | Benefit |
|---|
| Address verification | Address verification at checkout ensures that customers enter accurate and deliverable information, ensuring timely shipments and reducing any back-office rework. |
| Data enhancement | Real-time data enhancement provides individualized insight to help retailers tailor the online experience and personalize remarketing efforts.
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