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Jordyn Proulx

Jordyn is a Product Marketing and Content Manager at Experian. Her expertise centers on product marketing and thought leadership, as well as content strategy.

Over the years, Jordyn has seen the ripple effect of data and the impression trusted information makes on a business. Through annual research studies, customer stories, and more, she has been able to humanize the data narrative so more businesses know the true impact of high-quality insights.

Why improving data quality is a top trend

Over the next year, 91 percent of business leaders are prioritizing improving data quality on some level. According to our 2021 Global data management research report, with everchanging consumer buying behaviors and accelerating digital transformation, businesses have become heavily reliant on data and data insights.

There are many reasons as to why businesses—retailers, financial services, education, and so on—are focusing on improving their data quality:

  1. The impact of poor data quality is creeping up
  2. Staying ahead of shifting consumer buying behaviors
  3. Advancing top business priorities

Address validation best practices

Ecommerce has increased dramatically in the last year, and so have address correction fees. Last year, the U.S. Department of Commerce saw a 32 percent increase in eCommerce sales since the year prior—not surprising given stay-at-home orders and the need for safe, convenient shopping. However, more business has come with more shipping fees.
Address correction fees have increased 5 percent over the last two years1, resulting in major carriers charging $18 for each address that needs to be corrected. (Yikes!)